Returns & Exchanges
If your Generations purchase doesn't meet your expectations, we accept returns within 14 days of delivery. Items must be in the same condition as received with all Generations tags attached.
1
Initiate Return
Visit our Returns Portal and enter your order number and zip code to request a return label.
2
Pack Your Item
Securely place the item in its original packaging, ensuring the authentication tags remain attached.
3
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Refund
Once our team inspects the return, your refund will be processed to the original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing