Frequently Asked Questions

Find answers to common questions about our trade-in and resale program

What is Canada Goose Generations?

Generations is our official platform for authorized resale, allowing customers to trade in pre-loved Canada Goose products for credit and shop authenticated vintage and circular pieces.

How do I know the items are authentic?

Every item listed on Generations undergoes a rigorous multi-point inspection by our expert in-house authentication team to ensure it meets our heritage standards.

Can I trade in my old parka?

Yes, you can trade in eligible Canada Goose outerwear and apparel. Once authenticated, you will receive a Canada Goose gift card valid online and in-store.

What condition are the products in?

Items are categorized by condition: Excellent (like new), Very Good (minor wear), and Good (visible character). Specific details are provided on each product page.

Are Generations products covered by warranty?

While Generations items do not carry our lifetime warranty, they are fully refurbished and repaired to ensure they provide the warmth and protection you expect.

Is the sizing the same as new products?

Vintage and older styles may fit differently than current collections. We recommend checking the specific measurements provided on each product listing.